Do nice guys really finish last?
Based on research, Christine Porath shares the costs of incivility and how civility pays. She explains how incivility is a bug—it’s contagious and we become carriers of it just by being around it. Christine reveals the true power of civility and how our little actions matter.
Conclusion: Civility matters more than you might think. The cost of behaving like a jerk can be quite high.
Check out her TED talk.